SAE AS 13000 : 2014

Table of Contents

1. SCOPE
2. APPLICABLE DOCUMENTS
3. DEFINITIONS
4. OVERVIEW OF PROBLEM SOLVING
5. COMMUNICATION
6. TRAINING
7. QUALITY SYSTEM
8. 8D PROCESS
9. NOTES
APPENDIX A - PROBLEM SOLVING TEMPLATE
APPENDIX B - 8D CHECK LIST
APPENDIX C - TRAINING SYLLABUS

Abstract

Describes the customer requirements regarding the use of Eight Disciplines (8D) method to respond to a customer request for corrective action.

General Product Information

Published
Document Type	Standard
Status	Current
Publisher	SAE International
Pages
ISBN
Committee	G-22