Good Management Practice - IT Service Management - Helpdesks Set
Standards Australia
These sets provide guidance on information security and IT service management. Information security is a critical factor for any business. It is important that sensitive information remains confidential, that the organisation maintains integrity, and appropriate risk controls are in place. IT service management guidelines are provided to help develop best practices.
Get the Good Management Practice - IT Service Management - Helpdesks Set and SAVE on the total price when compared to purchasing all the publications individually as of 26/10/2017.
The Set includes:
- AS ISO/IEC 20000.1-2013 Information technology – Service Management – Specification
- AS ISO/IEC 27013:2017 Information technology – Security techniques - Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
- AS ISO/IEC 20000.2-2013 Information technology – Service management – Guidance on the application of service management systems
- AS ISO/IEC 27001:2015 Information technology – Security techniques – Information security management systems – Requirements
| Document Type | Standard |
| Status | Current |
| Publisher | Standards Australia |
| ProductNote | Includes free copy of Good Management Practice Guide. |
